Pixley Privacy Policy

Effective Date: March 1, 2026

Pixley (“Pixley,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of families who use our service. This Privacy Policy explains how we collect, use, store, and share information when you use the Pixley website, mobile applications, and streaming services (collectively, the “Service”).

Pixley is a streaming platform designed for children, where parents or guardians create and control the channels and content sources available to their children.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information in several ways to operate and improve the Pixley Service.

Information You Provide

When parents or guardians create an account or interact with Pixley, we may collect:

• Name
• Email address
• Account login credentials
• Parent profile settings
• Channel selections and content preferences
• Communications you send to us

Parents are responsible for managing any profiles or viewing permissions associated with children using the Service.

Information Collected Automatically

When you use Pixley, we may automatically collect certain technical information, including:

• Device type
• Operating system
• Browser type
• IP address
• App usage data
• Streaming activity within the Pixley platform
• Performance and diagnostic information

This information helps us operate, maintain, and improve the Service.

Google Account Information (OAuth)

Pixley may allow parents to sign in using Google OAuth 2.0 or connect a Google account to import or manage video content from supported services such as YouTube.

If you authorize Pixley to access your Google account, we may receive certain information depending on the permissions granted, such as:

• Basic profile information (name, email address)
• YouTube account identifiers
• Channel or playlist information necessary to display selected content within Pixley

Pixley’s use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We do not sell Google user data and do not use Google user data for advertising purposes.

2. How We Use Information

We use collected information to:

• Provide and operate the Pixley streaming service
• Allow parents to manage and control content channels
• Personalize user experience
• Authenticate users and maintain account security
• Improve product functionality and performance
• Provide customer support
• Comply with legal obligations

We only access the minimum data necessary to provide these services.

3. Children's Privacy

Pixley is designed for use by children under the supervision of a parent or guardian.

Parents control:

• Which content sources are available
• What channels appear in the child’s interface
• Any connected accounts

Pixley does not knowingly collect personal information directly from children without parental involvement.

Parents or guardians can contact us at any time to:

• Review information associated with their account
• Request deletion of account data
• Ask questions about children’s privacy

4. How We Share Information

Pixley does not sell personal information.

We may share information in limited situations:

Service Providers

We may share information with trusted service providers who help operate the platform, such as:

• Cloud hosting providers
• Authentication services
• Analytics providers
• Customer support tools

These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose information if required to:

• Comply with applicable laws or regulations
• Respond to lawful government requests
• Protect the safety and security of Pixley, our users, or the public

5. Data Security

Pixley implements industry-standard technical and organizational safeguards to protect your data, including:

• Secure encrypted connections (HTTPS)
• Access controls
• Secure cloud infrastructure
• Monitoring for unauthorized access

However, no online service can guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide the Pixley service
• Maintain your account
• Comply with legal obligations

Users may request deletion of their account and associated data at any time.

7. Your Privacy Rights

Depending on your location, you may have rights to:

• Access personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent to certain data processing

To exercise these rights, please contact us using the information below.

8. Third-Party Services

Pixley may integrate with third-party services such as YouTube or Google authentication.

These services are governed by their own privacy policies. We encourage you to review:

• Google Privacy Policy
• YouTube Terms of Service

Pixley only accesses data necessary to provide the functionality requested by the user.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will update the effective date and provide notice within the Service or on our website.

10. Contact Information

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Pixley

Email: privacy@usepixley.com
Website: https://usepixley.com

Google API Services Disclosure

Pixley’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Pixley only uses access to Google user data to provide the functionality requested by the user within the Pixley platform. Pixley does not sell Google user data and does not use Google user data for advertising purposes.

Users may revoke Pixley’s access to their Google account at any time through their Google account security settings.